Frequently Asked Questions

Orders and Payment

What payment methods do you accept?

We accept bank transfer, card payment, and cash on delivery (Lagos only). You can also pay via Paystack at checkout.

Can I pay on delivery?

Yes, cash on delivery is available for orders within Lagos. A small COD fee may apply.

How do I know my order was successful?

You’ll receive an order confirmation via email and WhatsApp immediately after placing your order.

Can I modify or cancel my order?

How long does delivery take?

Lagos: 1 to 3 business days. Outside Lagos: 3 to 7 business days.

Do you deliver nationwide?

Yes, we deliver to all 36 states and Abuja FCT.

How much is delivery?

Delivery fees are calculated at checkout based on your location.

Can I pick up from your store?

Yes! Select Store Pickup at checkout. Our store is at 25 Adeniran Ogunsanya, Surulere, Lagos.

Are your products original?

Yes. We source directly from authorized distributors and trusted suppliers. Every product is quality checked before shipping.

What age range do you cater to?

We have toys and educational products for ages 0 to 12+ years.

Do you have a physical store?

Yes, visit us at 25 Adeniran Ogunsanya, Surulere, Lagos.

What is your return policy?

We accept returns within 7 days of delivery for unused items in original packaging. See our Refund Policy page for full details.

What if I receive a damaged item?